FAQ

Art Prints on Paper 

​The prints are high quality Giclee prints printed with original Epson pigment inks, on archival fine art papers. The prints are unframed and can be customized with a white border to provide for a faux matted look, thus eliminating the need of a mat. Depending upon the size of print, they will be mailed flat or in a tube roll.

Payment
All online transactions are processed securely through PayPal. 

Please note payments via PayPal can be made via your Credit / Debit card or through your PayPal account if you have one. Credit/Debit card payments can be made securely via PayPal without having a PayPal account. 

Shipping Policies

​All products are shipped from Hong Kong.
For most of the international shipments, a tracking number will be provided. 

Currently offering shipping to following destinations:

Australia, Canada, France, Germany, Hong Kong, India, Italy, Singapore, Spain, USA and UK.

Estimated arrival time to above destinations via Registered mail: 7 - 14 business days 

PLEASE NOTE: Any taxes, custom charges, duties and/or import fees are the buyers responsibility. All postal charges in the event of refunds, cancellations and exchanges are to be borne by the buyer. 

Return policy

My hope is that you are happy with your purchase. 

Please revert back via email should you wish to return or exchange a product and I will be more than happy to offer a solution.  
In case of return / exchange, buyer takes responsibility to ship the product back. All shipping charges / postage costs have to be borne by the buyer. However, once an order is placed, it cannot be cancelled. 

How long will it take to get my order?
Please allow 3-5  working / business days for production and order processing. Thereafter it may take between 7-14 days for the shipment to arrive. 

Items in stock would be shipped within 1 business day. 

Expedited / speedy delivery can be arranged via Speed Post. Additional charges applicable. Delivery time to most destinations via Speed Post is 3-10 business days. Please send in a request via the "Notes to Seller" section upon check out.The estimated costs and a request for payment via PayPal would be sent. 

Custom orders 

Print sizes and substrates for artworks listed at the shop can be customized. Most of the prints can be enlarged 

to A1 - 23.4 x 33.11", A2 - 16.5 x 23.4" and A3 - 11.7 x 16.5". 

Please send specifications via email.

However, no refunds or cancellations can be offered for custom orders. 

Wholesale orders
Requests for wholesale orders are welcome. Please contact via email for inquiries.

Privacy Policy

We respect your privacy. All information collected would be for use of completion of the sale / purchase process and for any future updates of products sold on this website only. We will not sell or supply your information to any third parties.

Handmade treasures......Ceramics / Stoneware / Pottery

Handcrafted decorative and functional ceramic pottery is created with different types of clay, finishes and patterns. Each piece is handmade and therefore, no two pieces will ever be the same. Some of the pieces are not glazed, to experience and feel the texture of the clay. Partly glazed works add a touch of charm and uniqueness to the piece. 

All glazes used are non-toxic and food-safe. I recommend washing handmade treasures by hand, taking care by using soft cloth or sponge as opposed to the metal and coarse materials for cleaning. 

Please browse through the collections here. Please get in touch for special orders or commissions. 

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artcraftpixels.com

An eclectic mix of unique, contemporary art prints and handmade ceramics. 

contact@artcraftpixels.com

Hong Kong - 香港